Lost or Stolen Card
Lost Master Money Debit or Visa Cards
If you have lost your card, please call the main branch at 805-682-2467 during business hours so we can immediately block the card. If you need to block the card after hours or on the weekend, please call:
- Master Money Debit Card: 1-800-523-4175
- Visa Card Lost or Stolen: 1-866-604-0381
Debit Card Alerts
You can keep tabs on your account with near real-time alerts to help you reduce fraud and monitor your spending. This service is FREE* for SBTFCU Debit cardholders.
Enroll Now
Near Real-Time Alerts**
You can receive a text message and/or email shortly after your MasterCard Debit card has been used.
Set custom alerts for transaction types and dollar amounts for:
- Purchases over a selected amount***
- International purchases
- Online purchases
- Declined purchases
Verify Transactions Quickly
If there is fraudulent activity, contact us immediately to prevent further fraud.
- During normal business hours of Monday – Friday, 9:00-5:30 you can call us at 805-682-2467.
- After hours and on weekends/holidays call 1-800-523-4175.
Peace of mind
Keep tabs on your account with Debit card transaction alerts via text message and/or email delivered to your computer or mobile device. You can sign up for both text and email for added security and convenience.
Learn More or Enroll
*There is no fee from Santa Barbara Teachers FCU. Data charges may apply for text alerts. Contact your wireless service provider for more details.
**Actual time to receive alert dependent on wireless service and coverage within area. Alert service may not be available in all areas.
***Alerts for gasoline purchases may not include purchase amount. Additional restrictions apply.
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